The MAISP prototype.
We are an engineering team that ran IT and security for SMBs for 20+ years. We defined the MAISP category — Managed AI Services Provider — and we operate as its prototype. Read on for how we got here, what we believe, and who is on the team.
Most AI projects never ship.
The ones that do don't get operated.
88% of AI pilots die before production. Most vendors demo great, then disappear. We don't sell pilots — we find where AI pays off, build it, and operate it on your infrastructure. We're a MAISP — a Managed AI Services Provider. Same operational model your MSP runs on. Same SLAs, same 24/7 ops layer, same named-lead accountability. We just happen to manage AI servers and AI services instead of routers and firewalls. Built and operated by the team that's run IT and security for SMBs for 20+ years.
Built by a MAISP team that's been running IT for SMBs for 20+ years.
Automated Edge is a MAISP — Managed AI Services Provider. We're engineers and operators who've spent two decades running MSP and MSSP environments for SMBs: customer networks, security stacks, compliance programs, disaster recovery. Same operational discipline. Different category. AI is the new IT.
Brian Kelly · Founder
Engineering lead behind AutomatedMSP, the Cyberstreams multi-tenant AI platform, and Edgerton — the AI ops agent that runs on every Hosted Private AI deployment.
"We're not AI evangelists. We're MAISP operators. We've spent twenty years running IT for SMBs the right way. Now we run their AI the same way — same SLAs, same named lead, same 24/7 ops. Different scope. Same profession."
Reach the team: hello@automatededge.ai · Reach Brian directly: brian@automatededge.ai