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    MAISPManaged AI Services Provider

    Your AI team,
    on call.

    The same managed model your MSP runs — applied to AI. We build it, secure it, and operate it 24/7 on your infrastructure.

    AutoshoringHosted Private AIAI ConciergeCustom AppsData + AI

    Free · 30 min · no pitch — we'll tell you if AI doesn't fit.Engagements start with a paid Assessment that credits to the project.

    20+ yrsIT & security ops
    Engineering teambehind every deployment
    Production-firstnever pilots
    The MAISP Retainer

    Four moves, on retainer. The same model your MSP runs — for AI.

    1. 01
      Assess
      We map where AI pays off in your stack. And where it doesn't yet. Honest scope, ranked by impact.
    2. 02
      Build
      Agents, integrations, workflows on your infrastructure. Production-grade from day one — never pilots.
    3. 03
      Operate
      24/7 monitoring and iteration. Edgerton runs the layer. SLAs on response time and uptime.
    4. 04
      Iterate
      Monthly written reviews. Add what works, retire what doesn't. Your stack evolves with results.

    — Brian Kelly, Founder

    Watch · 90 seconds

    What we do — and why it lives on your servers.

    Start here

    The AI Readiness Assessment.

    Two weeks of engineering work on your business. ROI map by workflow, vendor-neutral infra recommendation, security posture, and a written deliverable you keep regardless. The fee credits to any project we do together.

    See what's included2 weeks · honest go/no-go · documentation pack
    Designed · built · operated
    Cyberstreams

    app.cyberstreams.com — the prototype MAISP deployment for an MSP partner. A multi-tenant AI platform we built, host, and operate. Cyberstreams runs their own business on it AND delivers AI to every business they serve. The MAISP model, applied at MSP scale.

    20+ years running IT & securityProduction systems, not pilotsYour data on your serversMonth-to-month, no lock-inMSSP-grade hardeningSOC 2-alignedHIPAA-ready
    The assessment instrument

    Surveyor. Stop guessing. Start measuring.

    Deployed to your team's machines, Surveyor watches how work actually happens — then shows you exactly where AI and automation pay off. The Assessment, measured instead of guessed.

    Observes real work

    Sees the actual tools, tasks, and time — not what a survey claims people do.

    Finds the opportunities

    Flags the repetitive, automatable work automatically, ranked by impact.

    Quantifies the ROI

    Builds the hours-and-dollars case for each opportunity. No hand-waving.

    Builds the knowledge map

    Captures how your business actually runs — the institutional memory nobody wrote down.

    On your terms

    Runs with consent. Data stays on your infrastructure. You see everything it sees. Measurement, not surveillance.

    How Surveyor worksPowers the AI Readiness Assessment.

    Five services. One operating layer.

    Pick the one that maps to your problem. The Assessment scopes which fits — and how the others might layer in.

    Every deployment runs on the same MAISP operating layer: 24/7 monitoring, named lead, MSSP-grade security, month-to-month.

    Three stages. Each one removes risk.

    Stage 01 — Design2 weeks · paid · credits to Stage 2

    We sit with your team, audit your processes, and identify the 2–3 highest-ROI AI opportunities for your business. You walk away with a written deployment roadmap — outcomes named, math attached. Yours to keep, even if you don't continue.

    We get paid to find the truth. Not to sell you AI.

    Stage 02 — Build4–12 weeks · fixed-price · Assessment fee credits

    We build, deploy, and integrate the systems identified in the Assessment. Production by a fixed date — not a pilot, not a proof of concept. Every deliverable has a measurable outcome attached.

    Stage 03 — Operatemonth-to-month · cancel anytime

    The MAISP retainer. We operate the systems we built — 24/7 monitoring, weekly tuning, monthly written review, named engagement lead, SLA-backed response. Edgerton lives on your infrastructure. Cancel any time, no penalty, no data hostage.

    Terms of work

    Sev-1 response · 30 minUptime target · 99.5%Monthly written reviewNamed engagement lead · picks up phone
    • ✓Assessment fee credits 100% to your Build. If we don't find a clear ROI path during the Assessment, you get the fee back.
    • ✓Production by a fixed date. Set during Stage 02. If we miss it, additional weeks of build are on us.
    • ✓Month-to-month after the Build. 30 days' notice. No penalty. No data hostage. Fire us if we stop being worth it.
    • ✓Your data stays on your infrastructure. Written into the contract. Full export rights — data, model weights, integrations, all yours.
    • ✓A named engagement lead. Not a queue. You always know who's responsible — and they pick up the phone.

    Free · 30 min · no pitch — we'll tell you if AI doesn't fit.

    The managed operative

    Edgerton. Not a chatbot. An operative.

    The AI that runs on your private server — and runs your work. Loaded with the skills your business needs. Secured to MSSP standard. Connected to your tools and your data. Operated by us, 24/7.

    Loaded

    Ships with a working skill library — research, drafting, ops, triage. Not a blank prompt box.

    Secured

    Runs on infrastructure you own. MSSP-grade hardening. Your data never trains a public model.

    Connected

    Wired into your CRM, scheduling, EHR, and accounting — and your private data. Custom skills built to order.

    Operated

    Named lead, 24/7 monitoring, weekly tuning, month-to-month. The MAISP model, in one agent.

    How Edgerton worksOne operative. Your stack. Your rules.
    Flagship service

    Autoshoring. Not augmentation. Elimination.

    We define the work a role does, build the AI to do it, and operate it. The seat is never filled. Same operational rigor as managed IT — applied to managed labor.

    AI Receptionistautoshored

    Picks up every call. 24/7. Hands off to humans when judgment is needed.

    AI Dispatcherautoshored

    Routes jobs, manages the schedule, follows up on no-shows.

    AI Patient coordinatorautoshored

    Books, confirms, intakes, and re-engages no-shows across the patient lifecycle.

    AI After-hours support tierautoshored

    Handles the inbox between 6pm and 8am. Escalates the real emergencies.

    How autoshoring worksPick a role. Scope its work. We do the rest.

    Where the time goes.

    Your team's numbers. The hours AI can quietly recover each month — before counting subscriptions you're already paying for.

    15
    5200
    5h
    1h20h
    $45
    $15$100

    Frequently asked questions

    • That's exactly what the Assessment is for. We're paid to find the truth, not to sell you AI. If the math doesn't work, we'll tell you — and you walk away with a written roadmap that's yours to keep.

    If now isn't the right time, that's a useful answer too. The Assessment isn't going anywhere — we'll be here when AI's role in your business is clearer.

    Talk to the engineers,
    not the sales team.

    Not the SDR queue. Not the closer. The engineers who'll actually build and operate your MAISP. 30 minutes. No prep, no pitch. We listen, then we tell you the truth about whether AI fits.

    Free. No commitment. No sales gauntlet.

    Or reach us: hello@automatededge.ai

    Not ready for a call? The FAQ above answers most of what we get asked. Or send a question — we reply by end of week.

    hello@automatededge.ai

    Notes from the engineering team.

    Occasional, not a newsletter. New patterns we've shipped, what the buying landscape looks like from here. Email-only — no calendar pressure, no funnel.